What Type of Information We Collect
We may collect two types of data and information from our Users. The first type of information is un-identified and non-identifiable information pertaining to you, which may be made available or gathered via your use of the Services (“Non-personal Information“). We are not aware of the identity from which the Non-personal Information is collected. Non-personal Information which is collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information about your device (e.g., the device you use, the type of browser and operating system your device uses, language preference, access time and the website’s domain name from which you linked to the Services, etc.), in order to enhance the functionality of the Services. We may also collect information about your activity on the Services (e.g., pages viewed, online browsing, clicks, actions, timestamps, etc.).
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information“). Such information may include:
All in order for us to provide you with the most relevant information through our Services.
For the avoidance of doubt, if we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information as long as it remains combined.
Cookies and Tracking Technologies
How to manage your cookie settings
There are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.
For other browsers, please consult the documentation that your browser manufacturer provides.
You can learn more and turn off certain third party targeting and advertising cookies by visiting the following third party webpages:
Lawful Grounds for Processing
Processing of Personal Information is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and to comply with our legal obligations.
How We Use The Information
With Whom We Share the Information and For What Purpose
We may share Personal Information with the following recipients: (i) subcontractors and third-party service providers; (ii) our business partners (including clinics and health practitioners, with which we share your information per your request); (iii) auditors or advisers of our business processes; and (iv) any potential purchasers or investors in the Company.
We may also disclose Personal Information or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our Users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.
Third-Party Collection of Information
For How Long We Retain the Information
Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our policies and agreements. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
Rights of residents of the EU
If you are a resident of the European Union, please note that the following rights specifically apply regarding your personal information: (1) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information; (2) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format; (3) Request rectification of your personal information that is in our control; (4) Request erasure of your personal information; (5) Object to the processing of personal information by us; (6) Request to restrict processing of your personal information by us; (7) Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
To exercise any of the abovementioned rights, you may contact us at: [email protected]
Transfer of Information Outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
What Information we Process?
In the 12 preceding months, we have collected, and/or disclosed the following categories of Personal Information:
Category of Personal Information Collected
Personal Information Collected
Categories of recipients to whom Personal Information was disclosed
Full name, email address, IP address, MAC, UDID
Clinics and healthcare providers
Personal Information Categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e))
Telephone number, general medical information
Clinics and healthcare providers
Internet or Other Electronic Network Activity Information
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Sources of Personal Information
In the 12 preceding months, we have collected the above-mentioned categories of Personal Information from the following category of source: consumer directly, advertising networks.
Sale of Personal Information
We do not “sell” Personal Information. We only share information with our business partners (as described above), per your request, solely to allow us to provide you with our Services. We also allow certain third-party partners to collect information about consumers through our Services for purposes of site analytics, ad fraud detection and reporting and for serving ads that are more relevant. Please see our “Advertisements” and “Advertising ID and Advertising Identifier” sections below for more information.
User Rights under the CCPA
The CCPA provides consumers with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
You may request, up to two times each year, that we disclose to you the categories and specific pieces of Personal Information that we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting your Personal Information, the categories of Personal Information that we disclosed for a business purpose, any categories of Personal Information about you that we sold, the categories of third-parties with whom we have shared your Personal Information, and the business or commercial purpose for selling your Personal Information, if applicable.
You have the right to request that we delete any Personal Information collected from you and retained, unless an exception applies.
Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Information, unless an exception applies.
We do not sell personal information and never will. In the event that we do sell your Personal Information, you have the right to submit a request to opt-out of the sale of your Personal Information. You may change your decision at any time and permit us to sell your Personal Information.
If you would like more information about how to opt-out of our Site’s use of tracking technologies, including interest-based advertising cookies, please use the browser mechanism and/or device mechanism and/or the links, as provided in the “Cookies and Tracking Technologies” section of this policy.
Exercising Your Rights
You can exercise your rights by submitting a verifiable consumer request to our physical address (as written below in the “How to contact us” section) or to our email address: [email protected]
Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Information.
The request must:
You may only request a copy of your data twice within a 12-month period.
If you have any general questions about the Personal Information that we collect about you how we use it, please contact us at [email protected]
You can designate an authorized agent to make a request under the CCPA on your behalf if:
If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.
If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
Unless permitted by the CCPA, we will not:
How We Protect Your Information
We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at [email protected]
The Services are not intended for use by individuals under the age of 18. If you are under 18 years old, you should not use the Services, or provide any Personal Information to us. We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that an individual under the age of 18 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at [email protected]
How to Contact Us
If you have any general questions regarding the Services or the information that we collect about you and how we use it, please contact us at: [email protected] Or 16 Stuyvesant Oval, #5G, NY 10009, New York
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